Privacy Policy

At JIAN CHA Tea, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our stores.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact our customer service

The personal information we collect may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Order history

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Send you order confirmations and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Administer promotions, surveys, and contests
• Protect against fraudulent transactions and security risks

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are small data files that are placed on your device when you visit a website. These technologies help us understand how you use our site, which pages you visit, and what links you click on.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the website may not function properly.

Third-Party Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf (payment processors, shipping companies, etc.)
• Marketing partners (with your consent)
• Legal authorities when required by law or to protect our rights

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to data portability

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

JIAN CHA Tea
Email: privacy@jiancha.com
Phone: +66 2 123 4567